Privacy Policy

Privacy Policy

This Privacy Policy explains how Sippha, a brand operated by Prahar Enterprises (“we,” “us,” or “our”), collects, uses, stores, and protects your personal information when you visit sippha.com (the “Site”) or otherwise interact with our services (collectively, the “Services”). By accessing or using our Services, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please discontinue use of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in business practices, legal requirements, or operational needs. Any updates will be posted on this page along with a revised “Last Updated” date.

How We Collect and Use Personal Information

We collect personal information depending on how you interact with our Site. This information is used to: Operate and maintain the Site, Process orders and payments, Communicate with you; Improve our Services, Comply with legal obligations, Protect our business and users from fraud or misuse

Personal Information We Collect

1. Information You Provide to Us

When you interact with our Services, you may voluntarily provide personal information such as: Name , Email address, Phone number, Billing and shipping address, Account login details, Purchase history, Reviews, Loyalty points and referrals, Gift card information, Customer support communications, Certain features may require this information. Choosing not to provide it may limit access to specific features.

2. Information Collected Automatically

When you visit our site, we automatically collect technical and usage information such as: IP address, Browser type, Device information, Network details, Pages visited and interaction data, This information is collected using cookies and similar tracking technologies to improve performance and user experience.

3. Information from Third Parties

We may receive personal information from third-party service providers such as: Website hosting platforms, Payment processors, Analytics providers, Marketing partners, Any information obtained is handled in accordance with this Privacy Policy.

How We Use Your Personal Information

We use your personal information to: Provide and manage our Services, Process payments and fulfill orders, Manage customer accounts, Arrange shipping, Handle returns or exchanges, Provide customer support, Send service-related communications, Improve website functionality, Prevent fraud, Comply with legal obligations, With your consent, we may use your information for marketing and promotional communications. You may opt out at any time.

Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to: Ensure proper functionality, Remember user preferences, Analyze website traffic, Improve overall performance

You can control or disable cookies through your browser settings, although doing so may affect certain features of the Site., Our store is powered by the technology . Additional information about cookies is available in the technology Cookie Policy.

Sharing and Disclosure of Personal Information

We may share your personal information with trusted service providers who assist in operating our business, including: Payment processing, Order fulfillment, Shipping, Analytics, Customer support, Information may also be shared:, With marketing partners or affiliates , When required by law, In connection with a merger, acquisition, or business transfer, We do not sell sensitive personal information without your consent.

User-Generated Content

Our services may allow you to submit reviews or other content that becomes publicly visible. Any information you share publicly can be accessed by others, and we are not responsible for how third parties use such information.

Third-Party Websites and Links

Our Site may contain links to third-party websites or platforms not operated by us. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies separately.

Children’s Privacy

Our Services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children.

If a parent or guardian believes a child has provided personal information, they may contact us to request deletion.

Data Security and Retention

We implement reasonable security measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security. Personal information is retained only as long as necessary to fulfill business, legal, and contractual obligations.

Your Rights

Depending on your location and applicable laws, you may have rights regarding: Access to your data, Correction of inaccurate information, Deletion of personal information, Data portability, Restriction of processing, Withdrawal of consent, You may also opt out of marketing communications at any time., Requests can be submitted using the contact details below.

International Data Transfers

Your personal information may be stored and processed outside your country of residence. Where required, we rely on appropriate legal safeguards to protect such transfers in accordance with applicable data protection laws.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:

Prahar Enterprises
(Brand: Sippha — “Glow Naturally”)

Email: info@sippha.com
Address: Prahar House, K.K. Nagar, Chennai, Tamil Nadu – 600078, India